Zen Birth Support & Guidance Page
Welcome, Beautiful Mama—We’re Here to Support You.
At Zen Birth, we know that preparing for a natural and sacred birth journey is not just about information—it’s about feeling held, heard, and supported every step of the way. Whether you’re facing tech issues, have questions about course content, or need a bit of extra encouragement—we’re here for you.
🤍 How to Reach Us
You can contact our support team via email at:
📧 support@zenbirth.co
(We aim to respond within 24–48 business hours, Monday through Friday.)
📘 Support Topics We Cover
Here are a few of the most common areas we’re happy to help with:
✨ Account & Access Issues
• Trouble logging in or accessing your course materials
• Password resets or email update requests
• Difficulty viewing video or audio content
✨ Billing & Payments
• Questions about charges or invoices
• Updating your payment method
• Refund requests (within our 30-day guarantee period)
👉 Please review our Billing Terms & Service before submitting a refund request.
✨ Course Questions & Feedback
• Clarifications on course content or resources
• Suggestions or requests for additional support materials
• Questions about spiritual practices, birth planning, or exercises
While we can’t offer medical advice, we’re honored to walk with you in deepening your knowledge and confidence.
💫 Need More In-Depth Guidance?
For personalized support in your birth journey, consider joining one of our private mentorship sessions or live community Q&As (coming soon!). You’ll be notified via email as these options become available.
🛑 Before You Email – A Few Quick Tips:
• Check your spam folder if you’re waiting on an email or login.
• Clear your browser cache if video playback is glitchy.
• Use the same email you used to purchase when submitting a support request.
🕊️ Our Promise to You
We are here to serve you with kindness, clarity, and care. Every mama’s journey is sacred. If you’re reaching out, know that your voice matters—and we will hold space for you with compassion.
You are not alone. You are supported. You are powerful.
With love,
The Zen Birth Team 🤍